Outpatient & Routine Services

RHA Outpatient Services Hours + Location

8:00 AM to 5:00 PM Monday – Friday. Upper Level / 2nd Floor

Call 828-254-2700 for more information.

Routine Services
Outpatient Programs, Peer & Family Support, Pharmacy Services

Once you have been stabilized following a behavioral health crisis, you may continue treatment and further strengthen your recovery efforts by transitioning into one of the many mental health or substance use outpatient programs offered by RHA at C3356. You may also work with our Certified Peer Support Specialists, who offer hope, guidance and inspiration to others in recovery, and utilize the on-site ABCCM pharmacies to fill prescriptions for medications that can help you better manage your behavioral health needs. Peer Support Services are offered by NAMI Peer & Family Support and the RHA Peer Living Room. If you are looking for more information about our Crisis & Walk-In Services, please click here.

Descriptions for Outpatient & Routine Services

RHA Outpatient Services

RHA Outpatient Services provide individual and group treatment for mental health and substance use, and for people who have intellectual and developmental disabilities along with mental health and/or substance use concerns. Once you have completed an assessment and developed a service plan with an RHA clinician, you will begin outpatient treatment.

Our outpatient program recognizes that recovery is a continuous process of growth and skill-building that is unique to each person. Our team of licensed therapists, Peer Support Specialists, and other professionals will work with you to build a path towards recovery that is the right “pace” for you – utilizing your strengths to enhance resiliency and navigate challenges along the way.

We cover a wide range of topics in our therapeutic sessions to address the many facets of recovery: healthy moods and thoughts, trauma recovery, overcoming anxiety, healthy relationships, living substance free and much more. We understand the importance of treating the whole person in a safe and respectful environment, instilling hope as we work with you to build feelings of self-worth and confidence.

RHA Outpatient Services Hours + Location

8:00 AM to 5:00 PM Monday – Friday. Upper Level / 2nd Floor

Call 828-254-2700 for more information.

RHA Peer Living Room

Having the understanding and guidance of someone who has “been there” before can be a tremendous help when building one’s own path towards recovery and wellness. The RHA Peer Living Room is a safe, comfortable, welcoming space where you can participate in activities that support your personal journey while engaging with and supporting others who are also working towards their recovery goals.

RHA Certified Peer Support Specialists (CPSS) support the Living Room’s operation and are available to talk with you individually and to lead classes for group support and information sharing. Participants practice respect for each person’s journey, participate in activities and learn more about community resources.

During one of your first visits to the Peer Living Room, you will tour the space, review an orientation packet with a Peer Support Specialist, and sign a participation agreement if you choose to use the Living Room and its resources. The Peer Living Room promotes safety, self-advocacy, and resiliency and supports you while you work towards your personal wellness goals. You may be interested in a class that offers evidence-based education, such as Wellness Recovery Action Plan®, Whole Health Resiliency, and many other structured programs. Our Peer Support Specialists can offer you hope through a willingness to share their personal stories and experiences with you.

What Should I Expect in the Peer Living Room?
Once you are referred and arrive at the Peer Living Room for the first time, you will be greeted by an RHA CPSS who will ask you to sign in and give you an orientation folder. The CPSS will provide a tour of the space and will review the contents of the orientation folder with you as you get acquainted with the Living Room. You will then be invited to begin Living Room participation!

The Living Room Will Include:

  • An inviting, home-like environment
  • Comfortable group rooms
  • An open kitchen with a dining table
  • An open living room area that includes spaces designed for talking, reading, listening to music, using a computer, meditating, and smaller group activities
  • A resource area for learning about local community resources and services related to a variety of topics.  Opportunities for group activities and self-study or one-to-one conversation.

Living Room Goals

Anyone Can Call
You can call us for yourself or someone else

We Come to You Anytime, Anywhere
We come to your location – at home, at work, or anywhere in the community where the crisis occurs

Immediate Response
No appointment is necessary for MCM services

Who Will I Meet in the Peer Living Room?
You will meet other individuals who want to engage with peers as part of their recovery journeys related to mental health, substance use, and co-occurring intellectual and developmental disability needs. In addition, you will meet RHA Certified Peer Support Specialists (CPSS) who will work in the Living Room during operating hours. They facilitate group activities, help manage the Living Room and offer guidance, education and support as needed. CPSSs are also available to meet individually with participants.

What Types of Wellness Activities Are Offered in the Peer Living Room?
You will meet other individuals who want to engage with peers as part of their recovery journeys related to mental health, substance use, and co-occurring intellectual and developmental disability needs. In addition, you will meet RHA Certified Peer Support Specialists (CPSS) who will work in the Living Room during operating hours. They facilitate group activities, help manage the Living Room and offer guidance, education and support as needed. CPSSs are also available to meet individually with participants.

The Living Room wellness activity program is developed to meet the needs of the individuals served and promote a holistic approach to recovery.

Activities may include:

  • Wellness Recovery Action Plan®
  • Whole Health Resiliency Model
  • Community Resiliency Model
  • Budgeting & financial planning
  • Nutrition and exercise
  • Community resources
  • Improving coping skills
  • Stress reduction
  • Mapping emotions
  • Mindfulness
  • Advocating within systems
  • Creative writing
  • Arts expression
  • Music for your mood
  • Monthly social events, such as watching a movie, watching a sports game, cookouts, etc.
RHA Peer Living Room Hours + Location

Visit us from 9:00 am – 5:00 pm Monday – Friday.
Located on the Lower Level/1st Floor of C3356

*There may be special events that are planned for evening or weekend hours throughout the month. As participation grows, so will the hours! The hours of operation will be evaluated based on participants’ feedback and adjusted to meet the needs of our community.*

Call 828-254-2700 for more information.

NAMI Peer & Family Support

NAMI (National Alliance on Mental Illness) Western North Carolina
An organization of individuals, most of whom have experience with behavioral health concerns themselves or in their families. NAMI provides understanding and compassion, crisis resources, information, and support group meetings for individuals, families, and caregivers. They offer support, information and resources, and a safe place to talk openly about concerns, anxieties, frustrations, guilt and isolation.

NAMI provides and/or supports formal programs including:

  • Family to Family
  • In Our Own Voice
  • Bridges of Hope
  • Crisis Intervention Team training
    (for law enforcement, emergency responders, school resource officers and others)

To learn even more about what NAMI offers at C3356, please watch our video.

NAMI WNC Hours + Location

Office Hours: Monday, Tuesday, and Thursday 10:00 am – 3:00 pm, as well as scheduled evening and weekend programs. NAMI is located on the Upper Level / Second Floor of C3356.

For more information about Support Group meeting times or other services offered by NAMI
Call (828) 505-7353 or
Visit their website: www.namiwnc.org.

Pharmacy Services

ABCCM operates two pharmacies on the 2nd floor/Upper Level of C3356 – the Asheville Buncombe Community Pharmacy and the ABCCM 356 Pharmacy. Pharmacy staff will assist you in finding the right pharmacy for your medication needs.

Asheville Buncombe Community Pharmacy

Local Retail Pharmacy Services The Asheville Buncombe Community Pharmacy provides all of the services of a local retail pharmacy and donates the profits to ABCCM free medical clinics. This pharmacy has the ability to bill most major insurances. Competitive cash pricing for medication is available for those who do not qualify for the ABCCM 356 “free” pharmacy. Community Pharmacy hours: 9:00 am to 5:00 pm Mon. – Fri. Phone number: 828-398-0123.

ABCCM 356 Pharmacy
Behavioral Health Medications for Eligible Individuals without Insurance The ABCCM 356 Pharmacy provides behavioral health medications for eligible individuals who have no insurance. Free medications are provided for Buncombe County residents who meet income requirements and are referred by a behavioral healthcare provider. The ABCCM 356 Pharmacy also assists eligible individuals with Medication Assistance Program enrollment. ABCCM 356 Pharmacy hours: 1:00 pm – 5:00 pm Mon., Tues. & Wed., 9:00 am – 1:00 pm Thurs., closed on Friday. ABCCM Pharmacy Phone number: 828-259-5306.

Pharmacy Hours + Location

Asheville Buncombe Community Pharmacy
9:00 am to 5:00 pm Mon. – Fri. Located on the Upper Level/2nd Floor of C3356
Call 828-398-0123 for more information.

ABCCM 356 Pharmacy
1:00 pm – 5:00 pm Mon., Tues. & Wed., and 9:00 am – 1:00 pm Thurs., closed on Friday. Located on the Upper Level/2nd Floor
Call 828-398-0123 for more information.

To learn more about the Peer Living Room, please watch our video:

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