Nurse Spotlight: Dalton McCrary

Rounding out our Nurses Month recognitions is Dalton McCrary. Dalton is a native North Carolinian who is proudly serving her community as a nurse with RHA’s Assertive Community Treatment (ACT) Team in Asheville, NC. Dalton’s path to nursing was less direct than some, but she eventually found her passion for behavioral health nursing.

Dalton serves people who have severe and persistent mental illness and finds it rewarding helping them succeed and live more fulfilling lives. She feels that to be a good nurse you need to have compassion. She believes you also need to be open to new experiences and continued learning! Her advice for someone interested in becoming a nurse is to be open to various forms of nursing since there are so many fields of study.

When Dalton is not working, she loves getting out into the great outdoors by biking and taking her dog Albert for hikes. She also enjoys cooking and reading. Thank you, Dalton, for your dedication to the nursing field!

Nurse Spotlight: Madison McKnight

As we continue to recognize outstanding nurses during Nurses Month, we would like to shine a spotlight on Madison McKnight. Madison is a behavioral health registered nurse who, since 2019, has served individuals in our behavioral health program in Robeson County, NC, and our substance use programs in Bladen, Robeson and Scotland counties.

Madison has a passion for helping people in her community. Prior to joining RHA, she served her community as an emergency medical technician and registered nurse. Colleagues describe Madison as a team player — always willing to help. They also note that she is very organized and professional.

In her free time, Madison enjoys spending time with her family and friends.

Thank you, Madison!

 

 

 

 

 

 

HELP US ADVOCATE FOR A DIRECT SUPPORT WAGE INCREASE IN NC!

We need your help to encourage North Carolina legislators to support a current bill, HB665 (House version)/SB610 (Senate version), which would raise wages for Direct Support Professionals working in Intermediate Care Facilities (ICFs) in North Carolina. To learn more about this bill, visit ncleg.gov/BillLookUp and type SB610 or HB665 into the search bar.

WHY IS IT IMPORTANT TO RAISE DSP PAY?

As many of you know firsthand, the relationships between DSPs and the people they support are very meaningful, and establishing consistency and trust in those relationships is extremely important. High DSP turnover and vacancy rates impact the independence and opportunities experienced by people supported.

DID YOU KNOW?

According to the National Core Indicators Staff Stability Survey (using 2018 data), the national average yearly turnover rate for DSPs is 51.3%. This lack of stability in the DSP role results in a lack of consistency in the relationships between DSPs and those they support.

HOW YOU CAN HELP

Right now, the North Carolina legislature is considering a bill that would raise wages for DSPs working in Intermediate Care Facilities (ICFs), HB665 (House version)/SB610 (Senate version). We are asking that you contact your state representative and senator by phone or email to encourage them to support this bill.

Don’t delay! This bill is being considered now for the legislative session that ends July 2. Please reach out to your legislators by the end of May to make sure they know that their constituents care about and support this bill. Instructions for how to find contact information for your legislators and a sample script are provided below.

SAMPLE SCRIPT

Hello,

I live in [COUNTY] and am a constituent of [REPRESENTATIVE NAME]. I am calling to ask them to support [HB665/SB610]. I am [A DIRECT SUPPORT PROFESSIONAL -OR- A FAMILY MEMBER/GUARDIAN OF A PERSON WITH IDD WHO RECEIVES SUPPORT FROM DIRECT SUPPORT PROFESSIONALS].

Competitive wages for DSPs are very important to stabilize the DSP workforce and to improve the quality and consistency of care for people living with a disability. Recruiting and retaining qualified direct support personnel are critical to the delivery of quality, effective support services, it is important that the hourly wages paid to direct care personnel be competitive.

Thank you,
[NAME]

 

How to Find Your Legislators’ Contact Information

  1. Go to: ncleg.gov/FindYourLegislators
  2. To search using your address, enter your street address (not a P.O. Box) in the By Address section of the web page and hit Enter or click on your address in the drop-down menu. Here, we’re using RHA’s Asheville office address as an example.
  3. You will then see results for your address, including your US House, NC House, and NC Senate representatives. To view the specific contact information for your NC House or NC Senate representative, click on their name.

Nurse Spotlight: Angie Norville

The next outstanding RHA nurse we’d like to highlight during Nurses Month is Angie Norville. Angie is a career nurse who currently serves as behavioral health program manager at RHA’s Foothills Regional Treatment Center program in Lenoir, NC.

Angie was born with a congenital birth defect and spent a lot of time in the hospital throughout her childhood. The care she received during that time inspired her to enter nursing.

Angie believes that passion is one of the most important qualities of a nurse. She says, “We can teach many things in life, but I do not believe passion is teachable. A good nurse must always be determined and tenacious as well.”

While working as a nurse in detox and crisis services can be challenging, Angie finds it very rewarding when the people she supports grow and change their lives for the better. To get them to the next level, Angie says, “you have to meet them where they are.” She also notes that it is important to understand what people need to improve and be an active listener.

Angie’s advice for someone entering nursing is, “have a calling for nursing and if you do, get ready to work!” Nursing can be demanding, but it is also a very diverse field that offers many different career paths.

During Angie’s free time she enjoys spending time with her family and traveling. She also has a huge heart when it comes to rescue animals. She is the loving “fur parent” of two dogs and three cats. Congratulations Angie and thank you!

 

 

Nurse Spotlight: Tiara Jordan

As Nurses Month continues, we would like to recognize another of our wonderful nurses, Tiara Jordan. Tiara is an IDD facility nurse with RHA in Greenville, NC, who has been with RHA for eight years. Tiara began her passion for nursing at a young age following the footsteps of her mother. She volunteered at her local hospital and nursing home.

Tiara says that to be a good nurse, “communication is very important!” She also believes you need to have a good sense of humor while caring and advocating for your patients. Her relationships with the people she serves are immensely important to her — they become like family.

One aspect of nursing that Tiara finds rewarding is seeing people grow and being able to live independently. Her advice to someone thinking about entering nursing is, “You need to love nursing! You need to have a true passion for helping people.”

During Tiara’s free time she enjoys shopping, traveling and spending time with her family.

 

 

 

Nurse Spotlight: Astrid Hagopian

During this National Nurses Week (expanded to Nurses Month as of 2020), we’d like to recognize one of our excellent nurses, Astrid Hagopian. Astrid is an IDD nurse with RHA in Nashville, TN.

Astrid knew from a very young age that she wanted to dedicate her life to nursing. When she was a child, her younger brother, Robert, was admitted to the children’s hospital where Astrid was only able to visit him through a window. This was very hard on Robert because he wanted to play with his siblings and missed being at home. Astrid was inspired by the compassion of Robert’s nurses as they cared for him and calmed him down. Watching them inspired her to become a nurse.

Astrid believes that being a nurse is a calling. She says to be a good nurse you need to have “patience, gentleness, diligence and absolutely have a passion for the field.” The most rewarding aspect of nursing for Astrid is seeing a smile on the faces of the people she supports. She describes it as, “winning a gold medal” when you see them improving.

Her advice to someone entering the field is to be ready to work hard — “nursing can be grueling and emotional, but if you love it, it’s all worth it!”

During Astrid’s free time she loves to cook. She also enjoys spending time with her family, including her two dogs, Charlie and Belle, and her very large cat Tigger.

 

 

 

 

Teacher Appreciation Week: Karen Hodges

May 5, 2021

As we continue celebrating Teacher Appreciation Week, we want to honor another of RHA’s caring, compassionate teachers, Karen Hodges. Karen’s love for teaching runs so deep that in 2017 she came out of retirement to continue teaching, and she has been a special education teacher at RHA’s Walnut Creek facility for the last four years.

Karen began as a business major, but with her bubbly personality and creativity she quickly realized she was destined for a different path. Teaching gives Karen the ability to be her talkative self while helping students learn.

In the classroom, Karen says she is both a “cheerleader and an advocate.” She continues, “To help others, you need to believe in them to help facilitate their success” and “think outside of the box.” Recognizing “the small things” through her students’ smiles is very rewarding for Karen. To start everyone’s day off on the right foot, she often cheers, “There is no need to fear, your teacher is here!”

Karen’s advice to someone thinking about becoming a teacher is to think of the teacher that had the biggest impact on you. Whatever they did to make you a better person, you need to be willing to go a step further for your students. If that sounds like something you can do, she says, “come on in, the water is great!”

When Karen is not in the classroom bringing smiles to her students’ faces, she has a passion for volunteering, reading, and writing. In fact, she has written several plays that she also produces, directs and sometimes even stars in. Thank you, Karen, for all you do!

Teacher Appreciation Week Spotlight: Shannon Sutton

May 3, 2021

During Teacher Appreciation Week, we’d like to highlight one of our outstanding RHA teachers — Shannon Sutton. Shannon is a special education teacher at RHA’s Bear Creek facility and her dedication to her students is inspiring. She was born and raised in North Carolina, and from a young age Shannon knew that she wanted to dedicate her life to teaching just like her three sisters.

Teaching has given Shannon the opportunity to make individuals’ lives better. She believes that to be a good teacher you must be, “compassionate, open-minded and enthusiastic.” She also says that as a teacher you must understand that everyone is unique, and you may need to change your teaching style to help each individual learn.

As Shannon points out, her students are not the only ones learning when she enters a classroom: “I learn from every student I work with. I love watching them achieve their goals.” Her advice to someone thinking about entering teaching is to go into it knowing there will be challenges, but at the end of the day it will be worth it!

When Shannon is not in the classroom with working with her students, she loves spending time with her family and journaling.

Kevin Brenan Joins RHA Health Services as Chief Financial Officer

January 18, 2021

RHA Health Services is pleased to announce that Kevin Brenan has joined the company as Chief Financial Officer, effective January 18, 2021. In this role, Kevin oversees all of the company’s financial operations and reports to Jeanne Duncan, RHA’s Chief Executive Officer.

“I am pleased to welcome Kevin to the RHA team,” said Jeanne. “His decades of experience in the healthcare field will be valuable as we continue to build on RHA’s strong foundation of quality and improve our operations.”

Kevin is a veteran of healthcare finance with 30 years of experience. He comes to RHA from PruittHealth in Atlanta, where he served as Chief Financial Officer for the past six years.

“I am very excited to join the RHA family,” said Kevin. “RHA has a strong reputation of high-quality care and I look forward to supporting our continued excellence for the communities we serve.”

Kevin has previously served as Senior Vice President and CFO for Saint Joseph’s Health System in Atlanta. After earning his undergraduate degree in Accountancy from the University of Notre Dame, Kevin began his career as an Audit Senior Manager with Ernst & Young. He is a member of the AICPA, and an Advanced Member of the Healthcare Financial Management Association.

Kevin’s community involvement includes fundraising for the American Heart Association/Children’s Healthcare of Atlanta Sibley Cardiology Center and serving as a member of the Saint Joseph’s Health System Board of Trustees and Saint Joseph’s Mercy Care Services Finance Committee.