Comprehensive Care Centers in NC

Behavioral Health Urgent Care

Open 24/7/365

Located on the lower level of the C3356 Care Center, the Behavioral Health Urgent Care offers a no-appointment-necessary solution for people experiencing behavioral health crises. Once you arrive, Behavioral Health Urgent Care staff will greet you and listen as you share information about your current situation and needs. Then, you will learn about options for treatment, support, and resources.

If you’re experiencing a behavioral health crisis, you will participate in a crisis assessment with a behavioral health professional and registered nurse. A brief evaluation will inform our treatment recommendations to connect you with the most appropriate services to meet your needs today.

If you’re in need of additional support, Behavioral Health Urgent Care staff members can help you develop a discharge plan as you leave the Urgent Care to stay safe at home or with family/friends and return for follow-up crisis or outpatient services the next day.

If it’s determined that you need in-patient stabilization, you may be transferred to our mental health and substance use crisis center, the Neil Dobbins Center, which is in the same building as the Behavioral Health Urgent Care. The Neil Dobbins Center provides services for individuals withdrawing from alcohol and/or drugs, those in need of mental health stability, or a combination of both. Once there, you will have a secure and comfortable place to stay while you continue to participate in assessment and treatment.

Neil Dobbins Center

The Neil Dobbins Center (NDC) is a facility-based crisis center that offers 24-hour care lasting up to seven days and includes medication and meals in a safe environment. Admission eligibility is determined on a case-by-case basis.

The NDC provides immediate, intensive, and compassionate support services to individuals experiencing acute crisis situations. The facility is designed to offer a safe and supportive environment where people can receive immediate assistance during a critical time, with the goal of stabilizing individuals and helping them begin the process of recovery or transition to long-term solutions.

Once admitted, an array of services are provided, including ongoing assessment, Medication-Assisted Treatment Therapies (MATT), Peer Support Services, individual and group therapy, case management, and additional services as needed to help you establish your strengths and plan for recovery.

Services

Outpatient Behavioral Health Services for
Children & Adults
- Mental health & substance use services
- Individual & group therapy
- Substance Use Intensive Outpatient Program (SAIOP)
- Medication management
- Medication-Assisted Treatment Therapies (MATT)

Community Support Team (CST)
Intensive In-Home Services (IIH)
Peer Support Services (PSS)
Mental Health and Substance Use Crisis Services
for Adults
Mobile Crisis Services (MCM)

Foothills Regional Treatment Center

Located within the Caldwell C3 Center, the Foothills Regional Treatment Center (FRTC) provides a discrete, private, and non-threatening atmosphere for people on the path to recovery to continue their quest toward optimal wellness. The FRTC is a facility that offers 24-hour care lasting up to seven days and includes medication and meals in a safe environment. Admission eligibility is determined on a case-by-case basis.

At Foothills Regional Treatment Center, crisis services are available for adults with short-term needs.

These crisis services include:

Short-term intensive evaluation and treatment
Medication Assisted Treatment Therapies (MATT)
Behavior management to stabilize acute mental or behavioral health crisis situations
Detox services

The services are intended for individuals who are a risk to themselves or others, but who do not require seclusion or restraints.

For Referring Agencies: Foothills Regional Treatment Center is a 24-hour, secured mental health and substance use crisis facility for adults. FRTC does not use seclusion or physical restraints. To make a referral, please call the FRTC Admission Line or fax your request for services. If your agency would like to be added to our daily bed availability notification email, please email us at frtc@rhanet.org.

FRTC Admissions Line: 828.394.5585

Mobile Crisis Management

Mobile Crisis Management (MCM) services provide intensive, on-site response, stabilization, and intervention for people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or addiction. These services are available 24 hours a day, 7 days a week, 365 days a year.

Crisis symptoms may include hearing voices, hallucinating, irrational behavior, expressing intent to harm self or others, IV drug use, withdrawal from illegal substance use, using drugs while pregnant, and becoming unmanageable due to mental illness.

Mobile crisis services are not appropriate for medical emergencies. If you are experiencing a medical emergency, please call 911 or visit your closest emergency room.

MCM West

RHA’s MCM West team serves eleven counties in western North Carolina including Alexander, Buncombe, Caldwell, Henderson, Madison, McDowell, Mitchell, Polk, Rutherford, Transylvania, and Yancey.

Call 1.888.573.1006

MCM Central

RHA’s MCM Central team serves six counties in central North Carolina including Alamance, Caswell, Franklin, Granville, Person, and Vance.

Call 1.844.709.4097

MCM East

RHA’s MCM East team serves nine counties in eastern North Carolina including Bladen, Brunswick, Carteret, Craven, Jones, New Hanover, Onslow, Pamlico, and Pender.

Call 1.844.709.4097

Comprehensive Care Centers

One-Stop Treatment Centers

C3356 Comprehensive Care Center

Asheville, NC

Services: