Facility-Based Crisis Centers

Facility-Based Mental Health and Substance Use Crisis Detox Centers

RHA’s facility-based mental health and substance use crisis centers provide essential services for individuals facing mental health crises and substance use challenges. These centers deliver short-term, intensive therapeutic interventions and stabilization services tailored to address acute mental health crises. They also offer services for individuals struggling with substance use and addiction, providing a safe and supportive environment for recovery.

An individual experiencing a mental health crisis folds her hands

What is a Facility-Based Crisis Center?

These centers provide immediate, intensive, and compassionate support services to individuals experiencing acute crisis situations. Designed to offer a safe and supportive environment where people can receive immediate assistance during a critical time, the facilities have the goal of stabilizing individuals and helping them begin the process of recovery or transition to long-term solutions.

The comprehensive care and expertise offered by these centers not only help individuals regain stability but also empower them on their journey to improved mental and physical well-being. In times of crisis and vulnerability, RHA’s facility-based mental health and substance use crisis centers offer compassionate care and a path toward recovery and renewal.

Neil Dobbins Center — Asheville, NC

For more than three decades, the Neil Dobbins Center (NDC) has served as a leading facility-based crisis center in Asheville, dedicated to serving the communities of western North Carolina. The NDC is a facility that offers 24-hour care lasting up to seven days and includes medication and meals in a safe environment.

At NDC, we offer short-term, intensive therapeutic interventions and stabilization services tailored to individuals grappling with mental health and substance use crises. These services include ongoing assessments, Medication-Assisted Treatment Therapies (MATT), Peer Support Services, and therapy.

Visit: 356 Biltmore Ave. Suite 150 Asheville, NC 28801 (located within the Asheville Comprehensive Care Center on the lower level)
Admissions Line: 828.210.2651

A clinician listens to a woman while sitting in waiting room chairs

Foothills Regional Treatment Center — Lenoir, NC

Foothills Regional Treatment Center (FRTC) resides within the Caldwell C3 Comprehensive Care Center, and offers facility-based mental health and substance use crisis services. FRTC is a facility that offers 24-hour care lasting up to seven days and includes medication and meals in a safe environment. Admission eligibility is determined on a case-by-case basis. FRTC offers crisis services amidst the picturesque foothills of the western North Carolina mountains.

These crisis services include short-term intensive evaluation and treatment, Medication-Assisted Treatment Therapies (MATT), behavior management to stabilize acute mental or behavioral health crisis situations, and/or detox services. The services are intended for individuals who are a risk to themselves or others, but who do not require seclusion or restraints.

Visit: 2415 Morganton Blvd. SW Lenoir, NC 28645
Admissions Line: 828.214.7439
Fax: 828.758.4086

A woman puts her arm around another woman to comfort her in group therapy

Alamance Facility-Based Crisis Center — Burlington, NC

The Alamance Facility-Based Crisis Center is located within the Alamance Behavioral Health Center, RHA’s comprehensive care center in Burlington, North Carolina. The FBC offers a safe and supportive environment where people can receive immediate assistance during crises. The goal of the FBC is to stabilize individuals and help them begin the process of recovery or transition to long-term solutions.

Services include 24-hour screening and evaluation, medical supervision, case management support, Medication-Assisted Treatment Therapies (MATT), group and individual counseling, recovery and stabilization services, aftercare planning, and connection to community support services.

Visit: 963 Kirkpatrick Rd., Burlington, NC 27215
Call: 336.229.1442

ALAMANCE BEHAVIORAL HEALTH CENTER VIDEO TOUR

Men share in group behavioral health therapy session

Forsyth Facility-Based Crisis Center — Winston-Salem, NC

RHA Health Services operates the Facility-Based Crisis Center at Highland Avenue Center, providing 24-hour, short-term residential stabilization for adults experiencing a mental health or substance-use crisis. The program is designed for people who need immediate, intensive support in a safe setting but may not require care in a hospital emergency department.

Services include clinical assessment, medication management, therapeutic support, 24-hour monitoring, stabilization planning, and referrals to continued community-based care. By creating a dedicated pathway for crisis stabilization, the center helps people move more quickly from crisis response to recovery-focused treatment.

Visit: Highland Avenue Center, 650 Highland Avenue Suite 100, Winston-Salem, NC 27101
Call: 336.270.5575

For any questions, partnership opportunities, or education sessions for your organization, please contact: RHA_ForsythFBC@rhanet.org.

FBC Coming Soon to Wilmington!

For any questions, partnership opportunities, or education sessions for your organization, please contact: RHA_WilmingtonFBC@rhanet.org.

What People Are Saying About RHA's FBCs

I came to FRTC feeling unworthy; I left feeling cared for and loved. I am getting my life together one day at a time. I honestly cannot thank the staff enough for giving me my life back, and more importantly, helping me find the value in myself that I just couldn’t see.

The staff at Neil Dobbins Center were the kindest and most compassionate people. I wasn’t nice when I came in, but y’all didn’t hold that against me and you kept helping me anyway. The nurses and the CPSS/Tech team helped me overcome my shame about needing to come to treatment.

Insurance Information

We can bill through Medicaid. Individuals with no coverage may receive services via State Funds. Benefit eligibility is based on an income scale. Individuals who self-pay are required to prepay for services. Private insurance is not accepted. If you have private insurance, please call your carrier for a list of covered providers.