Walk-In Crisis Services

Triage is a process to help determine the urgency of your needs and help link you to the next level of care. The next level of care may include:

• A clinical assessment
• A referral or connection to:
  • Mobile Crisis Management services in your area
  • A Behavioral Health Urgent Care Center
  • A Facility-Based Crisis Center
  • A local emergency department
  • Another provider in your area

• Same-Day Access (often referred to as Open Access) means that RHA will see you, triage, do a clinical assessment, and connect you to appropriate services that day.
• Walk-In Crisis means that RHA will see you and point you toward the appropriate crisis service that day.

• Behavioral Health Urgent Care is a 24-hour dedicated space that is open all seven days of the week. It can provide a stay of up to 23 hours.
• Walk-In Crisis Centers operate during daytime business hours from 8 a.m. to 5 p.m.
• Both Behavioral Health Urgent Care and Walk-In Crisis Centers offer individuals needing services access to nurses and other licensed clinicians while they await placement elsewhere or develop a safety plan. At both, you will learn about options for treatment, support, and resources.
• Some communities have Behavioral Health Urgent Cares while others have Walk-In Crisis Centers. We encourage individuals seeking services to reach out to the facility most convenient to them, where a staff member can further assist you.