Where Humans Bloom, RHA’s organizational motto, brings to the forefront the important and inspiring ways that people at RHA are growing and blooming — both the people we serve and the people who carry out the mission as part of our team. We provide the fertile ground for personal growth for those we serve, just as a safe and healthy environment for a seed allows it to grow and bloom to its greatest potential.
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RHA’s mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.
RHA’s shared vision is “Setting the PACE for Excellence in Supporting People.” Our shared vision is RHA’s fundamental reason for existence. Our shared values are PACE –
Passion
Accountability
Communication
Ethics
Our shared values represent how we do business as we strive to reach our vision.
PACE represents the belief that RHA sets the pace for the industry where quality is concerned.
PACE stands for everything that we as an organization must believe, practice, and teach if we are to continue our success as a leader in the industry.
The RHA Quality Assurance System was established to benefit the people we support, evaluate our programs, and gather feedback so that we consistently improve our services. RHA is committed to doing everything possible to enhance the lives of the people we serve. Effective regulation, monitoring, and oversight help to ensure that all individuals who choose RHA as their support provider receive the best possible services.
RHA policies, standards, and procedures are designed to meet or exceed all relevant laws and regulations. To ensure we maintain the highest standards of care, we have instituted the Corporate Ethics and Compliance Program. The RHA Code of Conduct is the cornerstone of this program. All our employees receive annual training on this program and are expected to use the Code of Conduct as their guide when facing all professional, ethical, and legal decisions.
RHA has established a toll-free Ethics and Compliance Helpline available 24/7/365. To report a concern, call 1.866.742.2428 (1.866.RHA.CHAT).
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