RHA Health Services Attains Person-Centered Excellence Accreditation from CQL

February 7, 2025

RHA Health Services is pleased to announce that we have achieved Person-Centered Excellence Accreditation from CQL | The Council on Quality and Leadership. This prestigious accomplishment demonstrates that our organization is aligning with some of the highest standards in the human services field. Person-Centered Excellence Accreditation recognizes RHA’s implementation of person-centered practices that have a significant impact on the lives of people with disabilities.

“This is a great achievement, and we’re honored to partner with RHA Health Services on their accreditation!” says Mary Kay Rizzolo, President and Chief Executive Officer of CQL | The Council on Quality and Leadership. “They’re showing people supported, families, employees, and others, that they’re committed to quality services that help people’s dreams come true.”

Person-Centered Excellence Accreditation, a four-year term, is awarded to organizations that meet CQL’s rigorous standards, deeply integrate CQL tools and approaches, and establish a quality management system to drive data-based decision-making. The accreditation process involves the validation of a Basic Assurances® Self-Assessment, implementation of the Personal Outcome Measures®, and alignment with Shared Values, along with various planning meetings, visits, focus groups, and consultation with CQL staff members. At the conclusion of the initial accreditation review, RHA held a stakeholder event with a diverse group of participants. They collaborated on the development of a What Really Matters plan, which establishes action steps for reaching organizational goals.

“We’re proud to announce our continued accreditation with CQL! Every day, our employees are dedicated to creating safe and healthy environments while supporting the personal goals of the people we serve. Meeting CQL’s high accreditation standards shows that at RHA, the people we serve and support are at the very center of everything we do,” says Mickey Atkins, CEO of RHA Health Services.

Congratulations to all our hard-working team members. We all share this achievement and celebration!