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Assertive Community Treatment Teams

HomeAssertive Community Treatment Teams

What is ACTT?

RHA’s Assertive Community Treatment Teams (ACTT) are groups of mental health professionals that offer a full range of support services to people with serious or persistent mental illness and/or behavioral health needs.

A person who may benefit from ACTT services is someone who is not benefiting from the services of multiple, disconnected providers and is at high-risk of hospitalization, homelessness, substance use, incarceration, etc.

ACTT promotes rehabilitation and independence by teaching people the coping skills they need to live in their own communities safely and productively and engages them in normal daily routines and healthy social interactions.

ACT teams often work with individuals who may passively or actively resist services, and team members are trained in assertive engagement techniques including rapport-building strategies, motivational interviewing, and facilitating the meeting of basic needs.

After receiving ACTT services, people supported often report a significant reduction in crisis situations such as homelessness, incarceration or repeat-hospitalizations.

What are the benefits of the ACT Team approach?

  • ACT Teams provide services 24/7, 365 days a year.
  • ACT Teams meet people where they’re at; if someone is in crisis, team members will go to them to provide treatment.
  • There is no waiting list for ACTT services: ACT Team members respond to calls immediately, meaning there is no waitlist to access ACTT services.
  • There is no time limit on services. Our ACT Teams provide services and supports as long as they are needed and build services around the scheduling needs of the people supported.
  • Flexible, responsive treatment plans: Our teams meet daily to review the progress of a person’s care, adjusting treatment plans when necessary to meet the changing needs of the people we serve.
  • Personalized care: people supported get to know each member of their treatment team so there is always consistency of care.
  • Emphasis on natural supports: We work to include family members in the development of treatment plans, focusing on improving family relationships, healthy conflict resolution, and how to best support people with behavioral health needs.

Who should I contact about ACTT services?

If you would like to know more about ACTT services or to make a referral, please call us at 1.800.848.0180.

If you or a loved one are actively experiencing a crisis, please click here for contact information for your location. For all emergencies, call 9-1-1.

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