Sometimes, immediate intervention or intensive treatment is needed to help a person get back on track. RHA offers Crisis Services in North Carolina is designed to support people who find themselves in urgent situations and safely stabilize individuals who are experiencing acute distress related to behavioral health, substance use or developmental disabilities. We offer a range of crisis support, from I/DD respite care to our facility-based and walk-in crisis centers and our mobile crisis teams, which come to your location to offer on-site treatment and support whenever and wherever needed.
Same-Day Access, Walk-in Crisis & Advanced Access Services
RHA’s Same-Day Access & Walk-in Crisis Services provide crisis assessment/evaluation, triage and interventions for adults, children, and adolescents in need of crisis mental health and substance use services. We have experienced and licensed professionals whose goal is to evaluate and stabilize people in crisis, which can reduce the need for hospitalization or more intensive care in acute psychiatric units and substance use treatment facilities.
Mobile Crisis Management (MCM)
Mobile Crisis services provide intensive, on-site intervention to people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or addiction. Our team of behavioral health professionals are available 24/7/365 to safely stabilize the person at home, work, school or wherever in the community the crisis occurs.
Our MCM EAST Team serves 8 counties in Eastern NC: Onslow, Carteret, Craven, Jones, Pamlico, Pender, Brunswick and New Hanover. Call 1-844-709-4097 for RHA MCM EAST.
The MCM WEST Team serves 11 counties in Western NC: Buncombe, Madison, Yancey, Transylvania, Henderson, Polk, Rutherford, McDowell, Mitchell, Alexander & Caldwell. For MCM services in these western counties, please call RHA MCM WEST: 1-888-573-1006.
Facility-Based Crisis (FBC) & Non-Hospital Medical Detox Centers
FBC services offer intensive, community-based therapeutic interventions for individuals in crisis situations as a viable alternative to expensive hospitalization. RHA’s FBC facilities include Foothills Regional Treatment Center in Lenoir and Neil Dobbins Center (NDC) in Asheville. In these secure, 24-hour facilities, RHA provides crisis stabilization and short-term mental health services (including evaluation, therapy and treatment, and behavioral/medication management) for adults with mental illness. Upon discharge from Facility-Based Crisis services, all individuals receive a detailed discharge plan that includes links to important community supports and services and a crisis coordination plan.
Our detox services include initial short-term detoxification for people who are motivated to go on to further extended treatment. We offer detox services for the use of substances such as drugs and alcohol and do not currently treat non-substance addiction disorders (such as gambling or sex addiction).
The Peer Bridger program embeds a Peer Support Specialist into the Behavioral Medicine Unit and Emergency Department of local hospitals so that people who have been treated for psychiatric crises are immediately connected with support at the time of discharge until routine treatment begins. The Peer Bridger engages with people in recovery, shares his/her own experiences and strengths, and instills hope while building a relationship with the person who is just beginning the recovery process. The Peer Bridger assists people in getting to their first appointments and helps them to address any barriers to beginning treatment.
Crisis Intervention Team
CIT Training includes 40 hours of specialized training for law enforcement that helps them identify a person having a mental health/substance use crisis, teaches how to safely de-escalate the person, and helps them connect the person with needed help and resources in the community.