C3356 BHUC in Asheville Becoming A Behavioral Health Crisis Center

C3356 Comprehensive Care Center located in Asheville, North Carolina is a one-stop treatment and resource center for mental health services, substance use/addiction recovery support, and support for individuals who have behavioral health needs and co-occurring developmental disabilities.

An Important Change

The RHA Behavioral Health Urgent Care (BHUC) will no longer offer 24/7/365 services, effective Friday, March 20 at 8pm.

24/7 Mobile Crisis services are still available by calling 1-888-573-1006.

The new Behavioral Health Crisis Center will begin operations on Monday, March 23, 2020 at 8am.  Regular operating hours will be open Monday – Friday from 8am – 8pm.

Services available in the Behavioral Health Crisis Center will include:

  • Triage
  • Crisis Assessment to determine appropriate level of care
  • Linkage to the appropriate level of care and community resources

Other services at C3356 remain available, including:  Outpatient Therapy, Peer Living Room, Pharmacy Services, Same-Day Access, Neil Dobbins Center (24-hour Facility-Based Crisis).  Our Address is 356 Biltmore Avenue, Asheville, NC 28801.

Why The Change?

The C3356 Behavioral Health Urgent Care (BHUC) in Asheville relies heavily on State funding.  Significant reductions of this funding leaves RHA with no choice but to adjust our service delivery model and hours of operation.

24/7 Crisis Care Is Still Available!

RHA’s Mobile Crisis Management is available 24/7/365.

About RHA’s Mobile Crisis Management (MCM) West Team:  1-888-573-1006

Our MCM WEST Team serves 11 counties in Western NC: Buncombe, Madison, Yancey, Transylvania, Henderson, Polk, Rutherford, McDowell, Mitchell, Alexander & Caldwell.

Mobile Crisis services provide intensive, community-based response, stabilization and intervention for people of all ages who are experiencing a crisis due to mental health disturbances, developmental disabilities, or substance use.  MCM services are available regardless of ability to pay.

Our team of behavioral health professionals are available 24/7/365 to confidentially and safely stabilize the person at home, work, school or wherever in the community the crisis occurs.

Crisis symptoms may include: hearing voices, hallucinating, irrational behavior, expressing intent to harm self or others, withdrawal from substance use, and becoming unmanageable due to mental illness.

If experiencing a medical emergency, call 911 and/or go to the closest emergency room.


Questions?  Call 1-800-848-0180 M-F during normal business hours.