Same Day Access & Walk-In Crisis Services In NC

RHA Health Services offers Same Day Access and Walk-In Crisis Clinics throughout North Carolina

Our goal is to provide you a welcoming place where you can walk in anytime without an appointment and talk with a staff member about your current mental health and/or substance use situation and needs. You will learn about options for treatment, support and resources.

Click here for a map of all RHA locations.

What To Expect

You can expect to be greeted and triaged by a professional in order to determine your urgency of need.
– If you arrive during Same Day Access Hours (s) hours, you can expect to receive a comprehensive clinical assessment that day.
– If you arrive AFTER Same Day Access Hours, you will be triaged and referred to the appropriate level of care.  This may mean returning during Same Day Access another day for an assessment, or being referred to another level of care.  If your need is deemed as urgent, you may be referred and linked to an crisis service or Hospital referral for immediate help.

What Does ‘Triage’ Mean?

Triage is a process to help determine your urgency of need, and help link you to the next level of care.  Next level of care may include:
– A clinical assessment
– Referral/link to mobile crisis management in your area
– Referral/link to a Behavioral Health Urgent Care Center
– Referral/link to a Facility Based Crisis Center
– Referral/link to a local emergency department
– Referral/link to another provider in your area.

What’s the Difference Between Same Day Access and Walk-In Crisis?

Same Day Access (often referred to as Open Access) = RHA will see you, triage, do a clinical assessment, and connect you to appropriate services that day.
Walk-In Crisis = RHA will see you and point you toward the appropriate crisis service that day.

Below is a list of North Carolina locations with Same Day Access and/or Walk-In Clinics

Asheville, North Carolina – C3356 Comprehensive Care Center
Hours Monday – Friday, 8am – 5pm
356 Biltmore Avenue, Asheville, NC 28801
If you come in after 3pm, you will meet briefly with a clinician, but will most likely be asked to come back tomorrow, because our  first time assessment takes about 2 hours.  Child and Adolescent appointments may be scheduled.
Behavioral Health Urgent Care Center is open 24/7/365

Burlington, North Carolina
Same Day Access Hours:  Monday, Wednesday and Friday, 8:30am – 3pm
Crisis Hours: Monday – Friday, 8am – 8pm
2732 Anne Elizabeth Drive, Burlington, NC 27215

Burnsville, North Carolina
Same Day Access Hours: Monday – Friday, 8am – 3pm
72 Blue Ridge Lane, Burnsville, NC 28714

Concord, North Carolina
Same Day Access Hours: Monday and Tuesday, 9am – 3pm
219 LePhillip Court NE, Concord, NC 28025

High Point, North Carolina
Same Day Access Hours:  Monday – Friday, 8:30am – 3:00pm
Crisis Hours: Monday – Friday, 8am – 5pm
211 South Centennial Street, High Point, NC 27260

Lenoir, North Carolina – Caldwell C3 Comprehensive Care Center
Same Day Access Hours: Monday – Friday, 8am – 5pm
2415 Morganton Boulevard, SW, Lenoir, NC 28645
If you come in after 3pm, you will meet briefly with a clinician, but will most likely be asked to come back tomorrow, because our  first time assessment takes about 2 hours.  Child and Adolescent appointments may be scheduled.

Lumberton, North Carolina
Same Day Access Hours: Monday, Wednesday and Friday, 8am – 11am
2003 Godwin Avenue, Suite A, Lumberton, NC 28358

Marion, North Carolina
Same Day Access Hours: Monday – Friday, 8am – 5pm
486 Spaulding Road, Suite B, Marion NC 28752
If you come in after 3pm, you will meet briefly with a clinician, but will most likely be asked to come back tomorrow, because our  first time assessment takes about 2 hours.  Child and Adolescent appointments may be scheduled.

Marshall, North Carolina
Same Day Access Hours: Monday – Friday, 8am – 3pm
13 S. Main Street, Marshall, NC 28753

New Bern, North Carolina
Same Day Access Hours: Monday and Tuesday, 8am – 12pm
1405 A South Glenburnie Road, New Bern, NC 28562

Roanoke Rapids, North Carolina
Same Day Access Hours:  Monday, Wednesday and Friday, 8:30am – 3pm
Crisis Hours Mon-Fri 8:30-5pm
60 NC Hwy 125, Roanoke Rapids, NC 27870

Spruce Pine, North Carolina
Same Day Access Hours: Monday – Friday, 8am – 5pm
129 Skyview Circle, Spruce Pine, NC 28777
If you come in after 3pm, you will meet briefly with a clinician, but will most likely be asked to come back tomorrow, because our  first time assessment takes about 2 hours.  Child and Adolescent appointments may be scheduled.

Taylorsville, North Carolina
Same Day Access Hours: Monday – Friday, 8am – 5pm
393 3rd Ave SW, Taylorsville, NC 28681
If you come in after 3pm, you will meet briefly with a clinician, but will most likely be asked to come back tomorrow, because our  first time assessment takes about 2 hours.  Child and Adolescent appointments may be scheduled.

Whiteville, North Carolina
Same Day Access Hours: Monday and Wednesday, 8am – 11am
26 Lee Avenue Whiteville, NC 28472

Whiteville, North Carolina – Hilltop Comprehensive Substance Use office
Same Day Access Hours: Tuesday and Thursday, 8am – 11am
603 Pecan Lane, Whiteville, NC 28472

Wilmington, North Carolina
Same Day Access Hours: Monday, Wednesday and Friday, 8am-11am
2023 South 17th Street, 1A, Wilmington, NC 28401

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