RHA SAIOP Team Holds National Recovery Month Event

On Monday, September 11, 2017, the Burlington RHA SAIOP team held an event to simultaneously recognize September as National Recovery Month and the successful completion by three individuals of the SAIOP program. Every September SAMHSA sponsors Recovery Month to increase awareness and understanding of mental and substance use disorders and celebrate the people who recover. As reported on the SAMHSA website; “Recovery Month promotes the societal benefits of prevention, treatment, and recovery for mental and substance use disorders, celebrates people in recovery, lauds the contributions of treatment and service providers, and promotes the message that recovery in all its forms is possible. Recovery Month spreads the positive message that behavioral health is essential to overall health, prevention works, treatment is effective and people can and do recover.” Cole Shaughnessy, CSAC, CPSS, SAIOP facilitator, and Nancy Baraks, LCSW, LCAS, SAIOP team lead hosted the event inviting SAIOP alumni, Alcoholics Anonymous representative Jeff Palmer, and RHA service provider representatives to speak. RHA providers Vanessa Tribble, LCSW, Peer Support and Beverly Jones, LPC, LCASA, outpatient therapist, were asked to provide information on step-down service lines such as Peer Support Services and Substance Use group. Harvey Bryant, CSACA, Peer Support Specialist provided a personal message of support and encouragement to those on their recovery journey. Jeff Palmer shared his recovery story and information on the 12 step program as a continued support in the recovery community. The honored graduates from SAIOP are (pictured left to right) Elizabeth Valines, Cole Shaughnessy, CSAC, CPSS, Cheryl Harrell, and Rachel Smith. We encourage all to recognize and support those who continue their recovery journey and those who support and serve these individuals during this month.

DHHS awards grant to Vaya Health for pilot program with RHA and Mission Health in Asheville

ASHEVILLE, N.C. (WLOS) — A $2.3 million grant from the N.C. Department of Health and Human Services to Vaya Health will help ensure people with mental health or addiction disorders receive proper outpatient care and avoid repeated trips to the hospital.

DHHS awarded grant funds to Vaya Health, a managed healthcare organization serving Western North Carolina, to fund the pilot program in conjunction with Mission Health and RHA Health Services. The initiative will provide comprehensive case management for people utilizing Mission’s emergency department for behavioral health needs, as well as women who are pregnant and using drugs or alcohol, and link them to community services and supports.

“Too often, people don’t connect with routine outpatient care that can prevent a behavioral health issue from becoming a crisis,” said RHA CEO Gordon J. Simmons. “In addition to RHA programs in neighboring counties, C3356 offers 24-hour behavioral health urgent care, counseling, medication management, substance use treatment and peer support services. These programs promote personal recovery and help prevent future crises.”

Nearly 600 people seek care for behavioral health needs at Mission’s ED every month. Some individuals needing psychiatric inpatient treatment wait at the ED for more than three days before a bed becomes available. Repeated visits are also becoming more problematic, with 230 individuals making a total of 770 visits during six months in 2016.

“We hope that over time we’ll reduce the use of the emergency department for those visits that are not necessary that can be addressed at a different level of care,” Vaya Health CEO Brian Ingraham said.

The program is expected to begin in July.

Vaya Health original News release_WNC initiative to promote mental health, reduce ED use

RHA Health Services Launches A New Corporate Website

web-screensRHA Health Services is unveiling a new website with a totally different look! We are taking a Lean Six Sigma approach in development of this new site.  What is Lean Six Sigma?  It is defined as a systematic approach to identifying and eliminating non-value added activities through continuous pursuit of improvement in consumer/client satisfaction.

Fundamentals of Lean Six Sigma:

1) All work gets done via processes
2) Quality is usually a very important part of the end output
3) Undesired variation is usually an enemy and adds both cost and poor quality
4) Information is usually a vital ingredient in making decisions
5) Some activities add value and others are wasteful.

We strive to attain the principles of Lean Six Sigma in the improvement of our processes and, most importantly, in the pursuit of continuous improvement in satisfaction of the people we support.

RHA Health Services is a multi-state company providing a comprehensive network of support services for people with intellectual developmental disabilities, mental illness and substance use challenges, physical disabilities and aging. Our services are person-centered, outcome-driven and tailored to reflect our commitment to community inclusion, holistic, wrap-around support and the integrated care model. We serve both children and adults and support every level of need. Our programs are accredited through the Council on Quality and Leadership (CQL) and the Commission on Accreditation of Rehabilitation Facilities (CARF).