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RHA is Excited to Announce Tormeica Allison as the Executive Director of Care Management

Since she first joined RHA as a nurse in 2004, Tormeica Allison, MSN, RN, NE-BC has embodied why RHA Health Services is a place Where Humans Bloom. Since then, she has grown her career, her education, her family, and her extensive skillsets – and we’re thrilled to welcome her back into a new role.   

With the goal of adding Care Management to the list of services we provide, RHA knew we needed someone with an understanding of the company, the right experience and education, and the leadership skills to spearhead this new endeavor.  

RHA’s CEO Jeanne Duncan said, “We knew Tormeica would be a great fit for this role, and we’re excited to announce she’s returning to RHA as the Executive Director of Care Management. Her specific experience and expertise will ultimately help RHA be able to provide even more personalized care to the people we serve, and we’re grateful for her continued leadership.” 

Allison’s background in nursing coupled with her leadership experience will be instrumental in making RHA’s care management model successful.    

“Care management and care coordination are essentially in the DNA of a nurse and a main component of our training…caring for the whole person, which is what the Tailored Care Management model by the State of NC is seeking to achieve for the behavioral health and I/DD population through managed care,” said Allison.  

RHA’s Care Management program is expected to launch in December of 2022, and we’re excited to expand the capacity for ways RHA can provide care and services to the people we support. 

Behavioral Health Clinical Director Sharlena Thomas said, “Care Management involves ‘whole person care’ by attending to any need a person may have through assessment, planning, coordination, arranging and linking to appointments, monitoring attendance and efficacy, and communicating to multiple providers involved through a person’s care. We are excited about this opportunity to improve health outcomes through care management services.”  

Throughout Allison’s time at RHA, she’s appreciated the flexibility with her work/life balance, close relationships with her coworkers, and opportunities for professional development.  

Allison said, “When I came back [to RHA], it still felt like home. A lot had changed, but the culture hadn’t changed – and I was grateful for that.”  

RHA is currently recruiting a dynamic team of Care Management Supervisors across NC. To learn more about these and other opportunities, please click here.

Seeking Behavioral Health Clinicians to Join RHA’s Team — Where Humans Bloom!

People are at the center of everything we do at RHA — including the people we support, their families and communities, and our valued team members. It is because of our dedicated team of professionals that RHA continues to be a place #WhereHumansBloom!

This video highlights the incredible work that our Behavioral Health Clinicians do every day. If you or someone you know is interested in joining our team, please visit our Careers page to see our current openings and apply now to join us in making a difference in the lives of others.

RHA Password Reset Required Jan. 26, 2022

As of Monday, January 26, 2022,  all RHA system users (excluding DSPs) will be required to update their passwords (for access to Citrix and RHA’s email system). Instructions to complete this password reset are below.

If you have issues, reach out to Solutions Center at solutions@rhanet.org or 877-797-4636.

Instructions to Reset Your RHA System Password

Login to Citrix. https://citrix.rhanet.org/

 

 

 

 

 

 

 

You will be prompted to reset your password.

Use a STRONG password to include:

  • Uppercase letter
  • Lowercase letter
  • Number
  • Special Character
  • At least 10 characters long
  • Do not reuse your previous passwords

 

 

 

 

 

 

 

 

A set of instructions will appear in Citrix:

After resetting your password on Citrix, you will now need to alter your other devices to the new password. For mobile phones, go to Settings, Mail option, Account (RHA account), and change Password. If you are connected to RHA WiFi, you must disconnect and “Forget” the WiFi, then reconnect with your new password.  For any secondary computers, you must enter your new password. If you have issues, reach out to Solutions Center at solutions@rhanet.org or 877-797-4636.

Thank you.

 

For Office 365 Users:

  • Go to Office.com
  • Click Sign In
  • Click Forgot Password
  • Follow the instructions to enter a new password

 

Change password on mobile phone

  • Go to Settings
  • Mail option
  • Account (choose your RHA account)
  • Password
  • Enter your new password

 

Change WiFi password on a RHA network

 Locate RHA and then Forget.

 

 

 

 

 

 

 

 

 

 

Reconnect to RHA WiFi, and enter your username and new password.

 

 

RHA Password Reset Required Jan. 10, 2022

As of Monday, January 10, 2022,  all RHA system users (excluding DSPs) will be required to update their passwords (for access to Citrix and RHA’s email system). Instructions to complete this password reset are below.

If you have issues, reach out to Solutions Center at solutions@rhanet.org or 877-797-4636.

Instructions to Reset Your RHA System Password

Login to Citrix. https://citrix.rhanet.org/

 

 

 

 

 

 

 

You will be prompted to reset your password.

Use a STRONG password to include:

  • Uppercase letter
  • Lowercase letter
  • Number
  • Special Character
  • At least 10 characters long
  • Do not reuse your previous passwords

 

 

 

 

 

 

 

 

A set of instructions will appear in Citrix:

After resetting your password on Citrix, you will now need to alter your other devices to the new password. For mobile phones, go to Settings, Mail option, Account (RHA account), and change Password. If you are connected to RHA WiFi, you must disconnect and “Forget” the WiFi, then reconnect with your new password.  For any secondary computers, you must enter your new password. If you have issues, reach out to Solutions Center at solutions@rhanet.org or 877-797-4636.

Thank you.

 

For Office 365 Users:

  • Go to Office.com
  • Click Sign In
  • Click Forgot Password
  • Follow the instructions to enter a new password

 

Change password on mobile phone

  • Go to Settings
  • Mail option
  • Account (choose your RHA account)
  • Password
  • Enter your new password

 

Change WiFi password on a RHA network

 Locate RHA and then Forget.

 

 

 

 

 

 

 

 

 

 

Reconnect to RHA WiFi, and enter your username and new password.

 

 

RHA Health Services Welcomes Pitt County Group Homes

January 4, 2022

RHA Health Services is pleased to announce the acquisition of Pitt County Group Homes, a provider of residential and day and employment support services to people with intellectual and developmental disabilities, based in Grifton, NC.

Mary Grace Bright, Executive Director of Pitt County Group Homes, said of the acquisition, “It was important to the Pitt County Group Homes Board of Directors to find the right company to acquire Pitt County Group Homes and ensure that the people we’ve supported for many years continue to receive high-quality services. We believe that RHA was the best choice to carry forward this work and are glad to have partnered with them on this acquisition.”

Throughout the acquisition, RHA worked to ensure that those receiving services from Pitt County Group Homes did not experience any interruption to services and that former Pitt County Group Homes employees were seamlessly hired by RHA.

“We are excited to welcome Pitt County Group Homes to the RHA family,” said Jeanne Duncan, CEO of RHA Health Services. “They have provided decades of excellent services to the people they support. We look forward to working with people supported, families and guardians, employees, and other partners to continue that tradition of high-quality services and supports.”

RHA is interested in continuing to grow and provide services to people across more communities. If you are interested in exploring an acquisition with RHA, please contact Shaun Roark, Vice President of Business Development, at shaun.roark@rhanet.org.

About RHA

Founded in 1989, RHA began as a small provider of support services to people with intellectual and developmental disabilities in North Carolina. Over the years, we have expanded to include a broad range of disability services and continue to add other types of services across multiple states to meet our communities’ needs. Today, RHA provides disability services in Georgia, North Carolina, Pennsylvania and Tennessee. In North Carolina and Pennsylvania, RHA also provides a wide variety of mental health and substance use services as well as support services for those who are Deaf and Hard of Hearing.

We focus on helping people live their best lives through setting and reaching personal goals, forming and sustaining meaningful community connections and relationships, achieving positive outcomes in health and wellness, and more. Learn more.

The First Step: Wilmington SAIOP Testimonial

A participant in RHA’s Substance Abuse Intensive Outpatient Program (SAIOP) in Wilmington, NC, recently shared these thoughts on how the program has benefited them in their recovery journey:

I’m an Alcoholic. I’m in my mid-50s and I’ve struggled with addiction most of my life. Binges, detox, hospitals, treatment centers, divorce and prison. Having been offered intensive outpatient programs (IOP) in the past I always thought “I’ve got this” then passed on the opportunity.

“I don’t know what I don’t know.” Trying to drink like a normal person is no longer an option. I’ve tried every possible way! Taking the time to be open minded to what RHA had to offer was the first step. The group has shown me that I’m wired differently and my allergy to alcohol, drugs (and many other things) needs to be recognized and understood.

 The last three months the doctors, nurses, counselors, staff and other alcoholics (it takes a village) have helped me to take an honest look at myself. The foundation set by this program has given me the BEST START on my recovery that I have ever experienced.

Just don’t drink and do the next right thing, one day at a time.

About SAIOP

RHA offers Substance Abuse Intensive Outpatient Services (SAIOP) to people struggling with addiction to substances such as alcohol, cocaine, heroin, and opioids. This program is offered on Monday, Wednesday and Friday for three hours a day. Most of our sites offer morning and evening groups to better meet your needs. SAIOP provides you with the opportunity to participate in group therapy, drug screening, education, and development of healthy coping skills. Our goal is to help you live a healthy life without the use of drugs and alcohol.

 

National Disability Provider Association Names Tamara Carter Recipient of 2021 Georgia Direct Support Professional of the Year Award

Recognition honors excellence in workforce providing long-term supports and services to individuals with intellectual and developmental disabilities

AUGUSTA, GEORGIA – On June 3, 2021, the American Network of Community Options and Resources (ANCOR) announced that Tamara Carter, a Direct Support Professional (DSP) at RHA Health Services in Augusta, Georgia, has been named the recipient of the 2021 Georgia DSP of the Year award. Carter joins 49 other recipients of ANCOR’s 2021 Direct Support Professional of the Year awards, chosen from a field of 350 outstanding nominees.

“RHA Health Services is overwhelmingly proud of Tamara, for her award recognition of course, but more importantly for her dedication and commitment to true community inclusion for the people we support,” said [spokesperson’s name and title]. “We cannot think of anyone who more clearly demonstrates the power of person-centered supports, and we’re so grateful that ANCOR has recognized Tamara with this high-profile honor.”

Since 2007, ANCOR’s annual DSP of the Year awards recognize outstanding professionals who deliver long-term supports and services to people with I/DD. The awards celebrate the important role DSPs play in ensuring individuals with I/DD are included and empowered in the community, and raise awareness about a direct support workforce in crisis. Inadequate investments in this essential workforce have led to turnover rates in excess of 40 percent and vacancy rates that average 18 to 20 percent nationally.

“ANCOR and our Diamond Partner, Relias, co-present the DSP of the Year awards program each year precisely because of people like Tamara. Her commitment to ensuring the inclusion of people supported by RHA Health Services enriches not only the lives of those individuals, but the broader Augusta community at large. Without committed direct support professionals like Tamara and all of this year’s outstanding award recipients, people with I/DD would have severely limited opportunities to be part of the community,” said ANCOR chief executive officer Barbara Merrill.

Heidi Mansir, president of the ANCOR Board of Directors and executive director for Uplift, Inc., in Gardiner, Maine, stated, “ANCOR presents the Direct Support Professional of the Year Awards annually precisely because of the important but often unrecognized work DSPs are doing to support people with disabilities to be included in the community. We are immensely proud of Tamara Carter for the work she is doing in her community. Tamara truly exemplifies excellence in the profession.”

The 2021 DSP of the Year awards will be presented in a virtual ceremony on Monday, June 14. Members of the press interested in viewing the awards presentation should contact Sean Luechtefeld, Senior Director of Communications for ANCOR, at sluechtefeld@ancor.org or 571.207.9108.

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About ANCOR

For more than 50 years, the American Network of Community Options and Resources (ancor.org) has been a leading advocate for the critical role service providers play in enriching the lives of people with intellectual and developmental disabilities (I/DD). As a national nonprofit trade association, ANCOR represents 1,600+ organizations employing more than a half-million professionals who together serve more than a million individuals with I/DD. Our mission is to advance the ability of our members to support people with I/DD to fully participate in their communities.

About RHA Health Services

At RHA Health Services, the people we serve and support are at the very center of everything we do. Founded in 1989, RHA began as a small provider of support services to people with intellectual and developmental disabilities in North Carolina. Over the years, we have expanded to include a broad range of disability services and continue to add other types of services across multiple states to meet our communities’ needs. Today, RHA provides disability services in Florida, Georgia, North Carolina, Pennsylvania and Tennessee. We have also added high-quality behavioral health services in North Carolina and Pennsylvania to support people with a wide variety of mental health and substance use needs as well as support services for those who are Deaf and Hard of Hearing. RHA has been accredited with the Council on Quality and Leadership (CQL) since 2001 and has programs accredited with the Commission on Accreditation of Rehabilitation Facilities (CARF) International.

Celebrate the 2021 Winners!

Check out the Recognizing Excellence 2021 publication to view all 2021 DSP of the Year award recipients: https://www.ancor.org/recognizing-excellence-2021

Cheer on the winners! Attend the free virtual DSP of the Year award ceremony on Monday, June 14, live on Facebook at 12 p.m. EDT: https://www.facebook.com/events/1785931594927363